TeeBox

TeeBox Privacy Policy Effective April 2025

1. Introduction

At TeeBox, we are committed to protecting your privacy and personal information. This policy outlines how we collect, use, store, and share your information when you use our services, including the TeeBox web application.

2. Information We Collect

Personal Information: When you create an account or request a booking, we collect your name, email, phone number, and payment information.
Booking Information: We collect course preferences, number of players, selected tee times, and alert settings.
Communications: We collect communication details such as SMS and email interactions, notifications sent, and delivery/read confirmations.
Usage Data: We collect data on how you use the platform, including search behavior, bookings made, waitlists joined, and alerts created.

3. How We Use Your Information

To process bookings: Your information is used to search for, request, and confirm tee times on your behalf.
To communicate with you: We use NotificationAPI to deliver emails and SMS messages about alerts, confirmations, reminders, and updates.
For payment processing: We use Stripe and Stripe Issuing for payment collection and virtual credit card issuance. TeeBox does not store your full card information.
To improve our services: We analyze aggregated user data to optimize platform performance and personalize your experience.
For security and fraud prevention: Activity logs and transactional data are monitored to protect against abuse.

4. Sharing Your Information

With Golf Courses: For booking purposes, only necessary details (e.g., your name) are shared with the course. We do not share email or phone unless required.
With Payment Providers: Stripe handles all payment processing securely, including virtual card issuance.
With Notification Providers: NotificationAPI is used solely for delivering email and SMS messages. Only phone and/or email are shared based on your notification preferences.
With Marketing Tools: If you opt in, we may use your information with tools for email campaigns or product updates. We never sell your data.

5. Data Security

Encryption: Sensitive data is encrypted in transit and at rest.
Account Security: User credentials and authentication tokens are securely stored and encrypted.
Infrastructure Protections: TeeBox uses trusted cloud infrastructure and maintains access control best practices.

6. Your Privacy Rights

Access: You may request a copy of the personal data we have about you.
Correction: You can update your personal information via your account settings.
Deletion: Upon request, your account and associated data will be permanently deleted from TeeBox and all third-party systems (e.g., Stripe, NotificationAPI) within 30 days.
Preferences: You may manage email and SMS preferences at any time.

7. Retention Policy

We retain your personal information only as long as necessary to provide our services and comply with applicable laws. Booking and transactional logs may be retained longer for financial or legal compliance, but will be anonymized where appropriate.

8. Changes to This Policy

We may revise this Privacy Policy from time to time. If we make significant changes, we will notify you via email or platform alerts.

9. Contact Us

For questions about this privacy policy or to exercise your privacy rights, contact us at: support@TeeBox.golf