TeeBox.golf

TeeBox Booking Service - Terms and Conditions

1. Introduction

Welcome to TeeBox, a golf booking service designed to help you find and book tee times at your favorite golf courses. By using our service, you agree to comply with and be bound by the following terms and conditions.

2. Definitions

Service: The golf booking services provided by TeeBox.

User: Any individual who uses the TeeBox service.

Booking Request: A request submitted by a User to book a tee time.

Confirmed Booking: A booking request that has been successfully matched and booked with a golf course.

3. Use of Service

Users must create an account to use the TeeBox service.

Users agree to provide accurate and current information when creating an account and submitting booking requests.

Users are responsible for maintaining the confidentiality of their account information.

4. Booking Requests

Users can submit one booking request per booking date. A single booking request can include multiple courses.

TeeBox only charges a fee when a booking request is successfully confirmed.

Pending booking requests can be canceled at any time before confirmation at no cost.

Pending booking requests may be filled at any time since our service is constantly monitoring for tee times that match your request. Once filled, you are expected to show up unless you cancel.

5. Fees and Payment

A flat fee of $5.00 per player is charged for each confirmed booking.

Charges are made to the saved payment method on your account after the tee time has been played. Processing may take up to 72 hours.

If a course requires online pre-payment, the user will be charged the full amount of the course fee, plus the TeeBox booking fee and a 3% processing fee.

If the user no-shows for their tee time and TeeBox is charged a fee by the course, the total amount of that fee plus the TeeBox booking fee and a 3% processing fee will be forwarded to the user.

Users are responsible for any additional fees incurred by the golf course related to the booking.

6. Cancellation Policy

Pending booking requests can be canceled at any time before confirmation at no cost.

Confirmed booking requests can be canceled at least 48 hours before the tee time at no cost.

Cancellations made less than 48 hours before the tee time are subject to the golf course's specific cancellation policy and may incur charges.

7. Communication Policy

Users agree to receive emails and SMS messages regarding reservations, booking confirmations, reminders, and updates.

Users agree to receive email messages relating to marketing, such as promotions, new features or community events.

Users can opt out anytime by replying STOP to SMS, adjusting notification preferences in their account, or contacting customer service at support@teebox.golf.

8. User Responsibilities

Users agree to show up on time for their booked tee times.

Users must adhere to the golf course's rules and regulations.

Users are responsible for any damages or fees incurred during their visit to the golf course.

9. Privacy and Data Protection

TeeBox collects and uses personal data in accordance with its Privacy Policy.

By using the service, Users consent to the collection, use, and processing of their data as described in the Privacy Policy.

10. Limitation of Liability

TeeBox is not responsible for any damages or losses resulting from the use of the service.

TeeBox is not liable for any issues or cancellations related to the golf courses.

11. Changes to Terms and Conditions

TeeBox reserves the right to update these terms and conditions at any time.

Users will be notified of any significant changes to the terms and conditions.

12. Contact Information

For any questions or concerns about these terms and conditions, please contact TeeBox support at support@teebox.golf.